Official Document

Privacy Policy ibayar99

This document explains how ibayar99 collects, processes, stores and protects members' personal information. We are committed to ensuring your data is handled transparently, securely and in line with industry best practices.

Effective: 1 January 2026 English International Licensing For users aged 21+

Our Commitment

Six Data Protection Principles of ibayar99

Every decision regarding members' personal data is made based on the following principles.

Full Confidentiality

Your personal information will not be sold, rented or shared with third parties for marketing purposes without your explicit consent.

High-Level Encryption

All data transmissions are protected with SSL/TLS encryption technology. Sensitive data such as passwords is stored in hashed form that cannot be decrypted.

Member Access Rights

You have the right to review, update or request deletion of your personal information at any time through our customer support channels.

Purpose-Based Processing

Your data is only collected for purposes clearly stated in this document. No use of data beyond the agreed scope will occur.

Limited Retention

Personal records are kept only for as long as required for operational purposes, legal compliance and resolution of any related disputes.

Breach Notification

Should any security incident involving member data occur, ibayar99 will notify the relevant parties within a reasonable timeframe in accordance with internal procedures.

Current Version: 1 January 2026

This Privacy Policy should be read together with the ibayar99 Terms & Conditions. Continued use of this platform indicates your acceptance of this policy.

Introduction and Scope
Information Collected
How Data Is Used
Information Sharing
Cookies and Tracking Technologies
Storage and Security
Your Rights as a User
Underage Users
Policy Changes
Contact Us

Section 01

Introduction and Scope

ibayar99 is an online gambling platform operating under international licensing, offering online slot, live casino, sports betting, arcade games and various digital entertainment products to adult players in Malaysia. This document is the official ibayar99 Privacy Policy and describes our practices regarding the processing of members' personal information.

This policy applies to all individuals who register an account, browse the ibayar99 website, contact our customer support team, or interact with any service provided under the ibayar99 brand. By using our platform, you acknowledge that you have read, understood and agreed to this Privacy Policy.

              This Privacy Policy should be read together with the ibayar99 Terms & Conditions and Responsible Gambling Policy. In the event of any conflict between these documents, the Terms & Conditions shall prevail.
            

Section 02

Information Collected

ibayar99 collects information required for legitimate operational purposes, identity verification, payment processing and compliance with licensing requirements. The types of information collected are as follows:

Account Registration Information

Full name as shown on your identity document
Identity card number (MyKad) or passport number for age verification purposes
Date of birth to confirm the player is aged 21 and above
Active email address for account communications
Mobile phone number for two-factor verification
Password stored in encrypted hashed form

Financial and Transaction Information

E-wallet details such as the Touch 'n Go eWallet account number
DuitNow account information and bank details for FPX transactions
Crypto wallet addresses (USDT, BTC, ETH) for related transactions
Deposit, withdrawal and transaction history records in the account

Technical and Usage Information

IP address and general location information based on IP
Device type, operating system and web browser version used
Game activity logs, login frequency and usage patterns
Cookie data and related tracking technologies (see Section 5)

Minimum Deposit

RM50 per transaction

Minimum Withdrawal

RM50 per transaction

Age Limit

21 years and above

KYC Verification

Required for withdrawals

Section 03

How Data Is Used

Information collected by ibayar99 is used exclusively for legitimate operational purposes that are clearly stated. ibayar99 will not use your data for any other purpose without first obtaining your consent.

Verifying member identity during registration and the know your customer (KYC) process
Processing and verifying deposits and withdrawals through Touch 'n Go eWallet, DuitNow, FPX and crypto
Providing access to ibayar99 gaming services, slots, live casino and sports betting
Managing and processing bonus claims including the 100% welcome bonus up to RM500
Detecting any suspicious activity, fraud or money laundering attempts
Responding to enquiries, complaints and assistance requests via 24/7 live chat and email
Sending important notifications relating to your account, payments and service updates
Ensuring compliance with international licensing requirements and applicable gambling regulations
Analysing usage patterns for platform improvement and user experience purposes

              ibayar99 uses game activity data to identify signs of problem gambling. If gameplay patterns indicate a risk, our team reserves the right to contact the member concerned to offer responsible gambling support.
            

Section 04

Information Sharing

ibayar99 handles members' personal information responsibly. We do not sell personal information to any third parties. However, there are certain circumstances where information may be shared:

Payment Processors: Transaction information that needs to be shared with payment service providers such as e-wallet operators and banks to process deposits and withdrawals.
Game Software Providers: Game session data required by gaming platform providers to ensure smooth operation.
Licensing Authorities: Information required by our licensing regulatory body for audit and compliance purposes.
Law Enforcement: Information required to be submitted to authorities pursuant to a court order or valid legal requirement.
Fraud Prevention: Limited information sharing with security partners to detect and prevent fraud, money laundering and other illegal activities.

All third parties that receive information from ibayar99 are bound by confidentiality agreements and must comply with data protection standards equal to or exceeding our own.

Section 05

Cookies and Tracking Technologies

The ibayar99 website uses cookies and similar tracking technologies to improve your browsing experience and ensure that key platform functions operate correctly.

Session Cookies: Required to maintain your logged-in status during an active session. These cookies are deleted automatically when you close your browser.
Preference Cookies: Store your language selection, display settings and personal preferences so they do not need to be set again each time.
Analytics Cookies: Help us understand how members interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individuals personally.
Security Cookies: Used to detect suspicious access attempts and protect accounts from unauthorised access.

You can change cookie settings through your web browser settings. However, disabling certain cookies may affect platform functionality and your gaming experience on ibayar99.

Section 06

Data Storage and Security

ibayar99 takes appropriate technical and organisational measures to protect members' personal information from unauthorised access, disclosure, alteration or destruction.

All data communications are protected with 256-bit SSL/TLS encryption
Member passwords are stored in hashed form using a current and secure algorithm
Access to internal systems is restricted based on the principle of least privilege
Continuous 24/7 security monitoring of platform infrastructure
Regular security testing and audits by the internal security team
A tested incident response plan to ensure a prompt response to any threat

Active account data is retained for as long as your account remains active. For closed or inactive accounts, financial transaction records will be kept for the period required by our licensing and legal requirements related to anti-money laundering. After that period, data will be securely deleted or anonymised.

Although ibayar99 uses strong security measures, no system can guarantee absolute security. You are also responsible for keeping your account password confidential.

Section 07

Your Rights as a User

As an ibayar99 member, you have the following rights regarding your personal information. To exercise any of these rights, contact our customer support team via 24/7 live chat or email.

Right of Access

Request a copy of the personal information we hold about you.

Right of Rectification

Update or correct information that is inaccurate or out of date.

Right to Erasure

Request deletion of your personal data under certain permitted circumstances.

Right to Object

Object to the processing of your data for specific purposes such as marketing.

Right to Restriction

Request restriction of processing in cases of dispute or review.

Right to Portability

Receive a copy of your data in a machine-readable format.

ibayar99 will process requests related to user rights within a reasonable timeframe. In certain cases, legal or licensing requirements may limit our ability to fully fulfil a request, and we will explain the reasons transparently.

Section 08

Underage Users

The ibayar99 platform is intended for adult users aged 21 and above. ibayar99 does not knowingly collect any personal information from individuals under the age of 21.

⚠️ If we find that a user has not yet reached the age of 21, the account will be suspended immediately and all collected information will be permanently deleted from our records.

All new registrants are required to verify their age during the KYC process. A valid identity document (MyKad or passport) is needed to complete identity verification and activate full withdrawal capability. Parents or guardians who suspect that an account has been created in a minor's name may contact us immediately.

Section 09

Changes to the Privacy Policy

ibayar99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our services, licensing requirements, or evolving industry best practices.

Each latest version will be published on this page with a clear effective date
For material changes or those that significantly affect member rights, a notification will be sent by email to all active members
Continued use of the ibayar99 platform after the effective date of any change indicates your acceptance of the latest version of the Privacy Policy
If you do not agree with any changes, you have the right to close your account by contacting the customer support team

We encourage you to review this page periodically to ensure you are always aware of how we manage your personal information.

Section 10

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or ibayar99's management of your personal information, please contact our customer support team.

24/7 Live Chat: Available in Bahasa Melayu and English, accessible directly through the ibayar99 platform.
Email: Send written enquiries to our support address for a formal written record.

ibayar99 customer support email address: [email protected]

Our support team operates around the clock, 24 hours a day, 7 days a week, including public holidays. We are committed to responding to all privacy-related enquiries with due care and in a timely manner.

Join ibayar99 Today

Protect Your Data, Enjoy Your Games

ibayar99 ensures your personal information is fully protected while you enjoy slots, live casino, sports betting and more. Register your account and get started with a 100% welcome bonus of up to RM500.

For users aged 21 and above only. Bet responsibly.